Trusted Managed IT Services Provider in Australia.
Empower your business with Managed IT Australia solutions that drive innovation, enhance efficiency, and secure your operations. With our comprehensive services, we take care of your technology, so you can focus on growing your business.
- Trusted Partner
- 27 Years of Experience
- 24/7 Support





The team at Matrix Solutions understands the technical needs of a law firm, providing prompt service and valuable communication.
Leanne Warren & Associates
Efficiency meets intelligence
Why Choose Matrix Solutions for Managed IT Services In Australia?
Matrix Solutions is your trusted partner for Managed IT Services in Australia. With over 20 years of experience, we deliver tailored IT solutions designed to optimise efficiency, enhance security, and reduce costs. Our expert team ensures seamless IT management, allowing your business to focus on growth and innovation.

Our Managed IT Services in Australia Includes
Tailored IT Solutions to Optimize Your Business Operations
Your Trusted Partner for Managed IT Services in Australia
Matrix Solutions earned the honor of being a NetDocuments Platinum Partner for its outstanding sales performance, impressive earnings, extensive maintenance of NetDocuments certifications, and achievement of high customer satisfaction scores.

Data-driven decision making
Why Your Business Should Invest in Our Managed IT Services?
Investing in Managed IT Services enhances security, reduces costs, and ensures reliable performance with expert support. It allows your business to leverage advanced technologies, minimise downtime, and focus on core operations for sustainable growth.
We specialise in serving industries such as:
By focusing on these sectors, we deliver customised IT outsourcing solutions to meet their specific needs, helping them achieve operational excellence and long-term growth.
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24/7 Support
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Improved Flexibility
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Optimising Operating Costs
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Exceptional Customer Service
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Robust Backup & Disaster Recovery
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Advance Security And Compliance
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Enhanced Performance And Efficiency
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Customisable Consumer Requirements
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Smooth Collaboration And File Sharing
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Provides Top-Notch Service Among Competitors
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Reduce Downtime And Upgrade Network Stability
Customer testimonials
Hear from our satisfied customers
The best way to showcase our commitment is through the experiences and stories of those who have partnered with us.
The team at Matrix Solutions have been an integral part of our success over the past two decades. It’s like having an enterprise-level IT department in the next room.

Cas Antunes
Antunes Lawyers
Increase in client satisfaction
Since 2008, we have relied on the team at Matrix Solutions to handle all of our IT needs. The MatrixCloud hosted desktop has allowed us to work from anywhere without interruption.

John Quinn
John R Quinn & Co.
Documents securely managed in the last 4 months
The team at Matrix Solutions have a great understanding of the technical requirements of a law firm. Their prompt service and communication deliver to our firm a valued advantage.

Leanne Warren
Leanne Warren & Associates
Increase in cloud service deployments compared to last year
Help Center
Frequently asked questions
Quick answers to questions you may have. Can't find what you're looking for? Check out our full documentation.
Managed IT services take a proactive approach by closely monitoring and taking care of IT systems to ensure everything runs smoothly. With managed IT, you get a team of experts who are ready to help whenever you need support. Hiring a managed IT service provider lets you focus on your business without stressing about everyday IT problems.
Managed IT services are beneficial for various individuals and businesses. If you depend on technology for your daily tasks, these services can be helpful. This applies to small businesses, large enterprises, non-profits, and even individuals with advanced IT requirements. In simple terms, if you use computers, networks, and digital systems in your work or daily activities, managed IT services help make sure everything runs smoothly and securely.
Managed IT services are a highly cost-effective solution, especially for small and medium-sized businesses. This approach, characterized by comprehensive support, proactive maintenance, and specialized expertise within a predictable subscription model, proves advantageous for smaller enterprises with budget constraints. The continuous monitoring and efficient issue resolution provided by Managed IT services outweigh costs, enabling businesses to maintain a secure and efficient IT infrastructure without needing an extensive in-house IT team. This, in turn, allows them to focus resources on core business activities and growth.
Managed IT Services is an outsourced solution where a third-party provider handles the comprehensive management of an organization’s IT needs, including monitoring, maintenance, cybersecurity, and support on a subscription basis. On the other hand, Staff Augmentation is a flexible approach involving temporarily hiring external professionals to supplement and enhance the existing workforce for specific projects or to address skill gaps, allowing the client direct control over the augmented resources.
Choosing a managed IT service is a critical decision for any business, and a comprehensive approach involves evaluating various factors. Some of those factors are:
- Identify specific IT requirements and the scale of support needed.
- Look for industry experience and technical certifications.
- Ensure they provide essential services like cloud and cybersecurity.
- Check client testimonials and reviews.
- Inquire about their support response time.
- Choose a provider that can grow with your business.
- Verify their adherence to industry regulations.
- Compare pricing and overall value.
- Review Service Level Agreements and contract terms.
- Ensure they use current technology and infrastructure.
- Look for clear communication and regular updates.
- Ensure their business culture aligns with yours.
Managed services involve comprehensive outsourcing of specific IT functions, focusing on continuous support and proactive management through a subscription model. Outsourcing, in contrast, is a broader concept where specific tasks or functions are selectively delegated to external third-party vendors, and it may not necessarily cover the entire scope of an organization’s operations.
Managed IT Services is an outsourced solution where a third-party provider handles the comprehensive management of an organization’s IT needs, including monitoring, maintenance, cybersecurity, and support on a subscription basis. On the other hand, Staff Augmentation is a flexible approach involving temporarily hiring external professionals to supplement and enhance the existing workforce for specific projects or to address skill gaps, allowing the client direct control over the augmented resources.
Managed IT services in Australia can cost anywhere from $75 to $300 per user in general. A price may vary depending on the diverse range of services and levels of support available, and businesses can choose the tier that best fits their requirements and budget.
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